Kenny's Pristine Detailing
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Straight answers.

The questions we get asked most, grouped by the kind of work. If yours isn't here, call or send it over and we'll answer it plainly.

Residential

Residential questions.

Which areas do you cover?

Mount Pleasant, Charleston, Summerville, North Charleston, and Goose Creek, South Carolina. If you are just outside those, call or text and we will tell you straight away whether we can reach you.

How does an estimate work?

We visit the property, look at what actually needs attention, and give you a clear written estimate for an agreed scope. Estimates are free and there is no obligation.

Do you photograph the work?

Yes. Before and after photos are taken on jobs — it is how we show results rather than describe them, and the gallery on this site is made of real KPD work.

How do I know the job is finished properly?

Every completed job is inspected against the agreed scope before we call it done, and we walk the finished space with you. That inspection step is the Verify part of the Kenny Standard.

Can you clean a property while it is empty?

Yes. Vacant move-in and move-out cleans are a regular part of what we do, and we can coordinate access with you, a landlord, or a property manager.

More about residential →

Commercial

Commercial questions.

Do you offer recurring service?

Yes. Recurring janitorial on an agreed schedule is a core part of the commercial side. Our longest-running contracts have renewed year to year.

What kinds of facilities do you work in?

Offices, retail, restaurants and commercial kitchens, churches and community facilities, and multifamily and townhome properties for property managers.

How is the scope agreed?

We walk the facility with you, agree exactly what is in scope, and put it in a written estimate. Every completed clean is then inspected against that same scope, so there is one shared definition of finished.

Can you work around our events and opening hours?

We schedule around how a facility actually runs, and flexibility around events is something our church client specifically credits us with. Tell us your constraints when we do the walkthrough and we will build the schedule around them.

Who will I be dealing with?

Kenny directly. There is no call center and no account-manager layer between you and the person responsible for the work.

More about commercial →

Pressure Washing

Pressure Washing questions.

What surfaces do you pressure wash?

Concrete surfaces: driveways, walkways, sidewalks, patios, entryways, and commercial exterior hard surfaces. If you are unsure whether your surface suits pressure washing, send a photo and we will tell you.

Do you have proof of the results?

Yes. The before and after on this page is a real KPD job, both frames shot from the same position on the same visit. More exterior work is in the gallery.

Do I need to be there?

Not necessarily, as long as we have access to the area and an outdoor water source. We will agree the details when we book.

Which areas do you cover?

Mount Pleasant, Charleston, Summerville, North Charleston, and Goose Creek, South Carolina.

More about pressure washing →

Airbnb & Turnovers

Airbnb & Turnovers questions.

Can you work to a check-in deadline?

Yes — turnovers are booked around your check-in time. Give us the window when you book and we will schedule to it.

Do you handle laundry, linens or restocking?

Not as a standard part of a turnover. If you need something specific handled, ask when we do the walkthrough and we will tell you honestly whether it is something we take on.

Will the same standard be applied every time?

That is the point of a defined scope. We agree what a turnover includes for your property, and every visit is inspected against it before we leave.

Do you cover more than one property?

Yes. Recurring multi-property work is something we already do for property managers.

More about airbnb & turnovers →

Floor Care

Floor Care questions.

What kinds of floors do you work on?

Hard floors — tile and grout, and commercial hard surfaces. Send a photo of your floor with your inquiry and we will tell you what is realistic before anyone books anything.

Can badly stained grout actually be brought back?

Often, and the before and after on this page is a real example. How far a floor comes back depends on the surface and how long the buildup has been there — we will give you an honest read at the walkthrough rather than a promise up front.

Do you work in occupied buildings?

Yes. We agree the areas and timing at the walkthrough so the work fits around how the space is used.

More about floor care →

Commercial Kitchen

Commercial Kitchen questions.

Is this certified kitchen exhaust cleaning?

No, and we will not describe it as such. This is detail cleaning of visible and accessible surfaces — hood exteriors, accessible vent surfaces, stainless, appliances and floors. Full exhaust-system cleaning to fire-code standard is a separate, certified trade. If that is what you need, we will tell you so rather than take the job.

What does the detailing actually cover?

Stainless surfaces, appliance exteriors and accessible interiors, prep surfaces and shelving, accessible hood and vent surfaces, sinks and wash-up areas, and kitchen floors including edges.

Can you work outside service hours?

We schedule around how the kitchen runs. Tell us your service windows at the walkthrough and we will build the schedule around them.

More about commercial kitchen →

Still have a question?

Send it over with a few details about the space and you'll get a straight answer and a free estimate.

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